Cancellation policy for damages and compensation (groups)
A group means a whole of 10 or more people who are staying and using services in an organized manner. Tolerated cancellation of a reservation for groups is minimum 21 days earlier, if a group is cancelled for a period of less than 21 days and longer than 14 days, 10% of the value of the contracted transaction is charged. If the group is cancelled for a period shorter than 14 days and longer than 7 days before the start of using the service, 40% is charged. If the group is cancelled for a period shorter than 7 days and more than 48 hours before the beginning of the use of services, 50% is charged, for a period shorter than 48 hours, 80% of the contracted work will be charged.
By accepting a booking confirmation, the engagement contractor is obligated to bear the costs in accordance with the cancellation policy in case of inadequate cancellation (within the deadlines indicated).